Once you place your order, you will receive a confirmation email with your order number and order details. We will keep you updated by email as your order is processed and dispatched.

If you haven’t received your confirmation email, please check your spam or junk folder first.

Still can’t find it? Contact us at info@merrittlondon.uk and we’ll be happy to help.

It takes 1 to 3 business days to process and prepare your order for dispatch.

Once your order has been dispatched, we will let you know by email. You can then follow your delivery at any time through our Track Your Order page using your order number and email address.

Once your order has been processed and dispatched, Standard Delivery usually takes 3 to 6 business days.

If you need your order sooner, Express Delivery is available at checkout and is estimated to arrive 4 to 7 calendar days sooner than Standard Delivery.

Every order is sent with Track & Trace, so you can follow your delivery through our Track Your Order page.

If you notice a mistake in your delivery address, please contact us as soon as possible at info@merrittlondon.uk.

We will always do our best to update your address before your order is dispatched, but we cannot guarantee that changes are possible once processing has begun.

Please include your order number and the email address used to place your order so we can help you as quickly as possible.